Get in touch with Lightning.
A question about your beer, an order or a subscription? Planning a visit to the taproom or brewpub? Drop the Lightning team a note below.
A little help before you ask.
Find answers about beer orders, bundles, subscriptions and visiting Lightning. Still have a question? Send us a message.
Where can I find delivery information?
Review the available shipping options and charges at checkout. If you have a question about delivery before placing an order, send us your location, the beers you’re interested in and your question using the form above.
Can I build my own beer pack?
Visit our bundle builder to choose from the available beers and put together a pack. Prefer a ready-made selection? Explore our mixpacks.
Can I change an order after placing it?
Send us your order number, the email address used at checkout and the change you’d like to make. We’ll check the order’s status and let you know whether a change is still possible.
What should I do if there’s a problem with my order?
Use the form above to tell us what happened. Include your order number, the item involved and any details that will help us understand the issue, and our team will follow up by email.
Where can I find storage and serving guidance for my beer?
Check the product page and packaging for any storage, freshness and serving notes provided for your beer. If you need more detail, send us the beer’s name and your question using the form above.
Where do I start a beer subscription?
Visit our subscription builder to explore the available beers, choose your options and quantity, and select an available delivery plan.
Which beers can I subscribe to?
The builder shows beers with an available subscription plan. Select a beer to see its current options. If you’re looking for a particular beer, send us its name and we can help you check.
How do I choose my delivery plan?
After choosing your beer and quantity, review the available schedules and the price per delivery. Check your selections in the summary before adding them to your cart, then review shipping and any applicable taxes at checkout.
Will my extras arrive with every delivery?
No. Extras selected in the builder are one-time purchases for your first order. The recurring delivery plan applies to your chosen subscription beer.
How can I get help with an existing subscription?
Check the management link provided with your subscription for the options available to you. You can also use the form above: include your subscription email address, an order number if you have one, and what you’d like help with.
Where can I find you?
What are your opening hours?
Where can I find the menu and see what’s pouring?
Who can I ask about ingredients or allergens?
Check the ingredients and allergen information on the beer’s product page and packaging where provided. For food or drinks at the brewpub or taproom, speak with our team before ordering. You can also send us the item name and your question using the form above.
How can I plan a group visit or find an event?
Browse our upcoming events to see what’s happening at Lightning. For a group visit, send us your preferred location, date, approximate time and number of people through the form above. Our team will check what’s possible.
The brewpub
Pull up a chair.
Good food, Lightning beer and time around the table. Get to know the brewpub and plan your next visit.
Have a question about dining or bringing a group? Send us a note using the form above.
The taproom
Find your next favourite on tap.
Get to know Lightning one pour at a time. Explore the taproom, see what’s pouring and find a beer that suits your taste.
Looking for a reason to gather? Take a look at our upcoming events.